In continuing to review the best possible way we support all our customers, staff and volunteers, including those with access requirements, we have been working with Nimbus Disability to implement a consistent approach as per the majority of venues and attractions in the UK and beyond.
We have decided to partner with Nimbus, who will operate the Access Registration on our behalf. You may have already heard of The Access Card which will also be accepted as proof of your access requirements.
So what will this mean for you?
We will ask all individuals with specific access requirements such as difficulty standing and queuing or the need for an “essential companion” to sign-up for a free Phantoms Access Registration, prior to booking any tickets. This application will be undertaken by Nimbus and its highly skilled team, who are proportionally made up of individuals with lived experience of disability.
Once approved you will be provided with your Access Registration number for the Phantoms. This is free to you, but at any time you will have the opportunity to apply for a full Access Card for £15 for 3 years. The full Access Card can be used at venues across the UK and beyond. Current Access Card holders need do nothing but supply your name and Card number.
Once you have your registration number or Access Card number, please email it to access.card@peterboroughphantoms.co.uk so we can confirm the details. We will need this registration information at least 7 days before first used to enter a Phantoms game.
Please provide the full name as registered with Nimbus as well as your registration number. If it is easier to send an image of the Access Card then that is fine as it gives us all we need.
The Access Card registration, or the free Phantoms version, will be our long term solution to support our customers who require an essential companion.
Phantoms Access Card Registration Link: https://app.accesscard.online/apply/phantoms/